Learning from patients Experience is not new knowledge anew or theory but it is away or a method where patients can tell us what they can’t ‘
it’s not simple but at the same time it gives us a great Opportunity to share with our patients more opinions via more chatting and discussion. By directly listening and understanding how that experience was dealt with rather than someone just repeat the story’
Learning from patient experience is not a model based on scientific knowledge but also based on narrative knowledge’ Narrative knowledge requires a threefold competence know how which are knowing how to speak knowing how to hear and knowing how to develop Emotions’
Current health care policies especially in Weston countries places an emphasis on the greater involvement of patients and health care providers in all aspects of their care, including planning provision and Evaluation .On the hand turning these policies into practice remain difficult. There is a great need to continuously trying to form a solid partnership and develop more collaborative working practice In A turbulent environment, Patients and Academics share their experience of health care practice through the process of education. At the same time patients and Medical students are sharing their experience through the process f clinical Education, We shall be looking to Enhance Patients and carer providers sharing of Experience methodology in real life and in real time.
There is no doubt that several knowing Health arthritis and organisations had developed, several tools to enhance and benefit from patients experiences through feedback systems. Although those system are rich with information some are arguing that those systems may be useless because patients are having the options not to share their experience. Unless the patient mentality is transformed to be the driver that encourage the patients to share their experience.
Finding ways to involve patients in developing, planning , delivering and evaluating health care services is a continue challenge, for Example, HealthCare providers can use habitus 1 the patients fo inform and shape treatment and care ‘ Such an assertion is attractive. Habitus functions as a matrix of perceptions, Appreciation and action.
The Patient Experience knowledge requires the doctor or the nurse to move their instruments from the body of the patients to the patient living a life. In doing this, which require attentive listening medical stall will be able to come to know what the meaning of therapeutic intervention might be for the patients, better understand behaviours that are open labelled non-compliance and the significance of these for patients.
In conclusion HealthCare Organisations can achieve better operational performance and patient satisfactory rate if the management Allie Theoretical and Practice knowledge of their staff with patient knowledge staff. By allowing the staff to spend more time with patients. This practice can empower the staff with insight of patients feeling and Experience in different situations in return the staff will enhance their experience and ability to make Conscious decision that offer support for patients.
About the Author:
Dr.Hisham M Safadi (Hisham Safadi ) BDS & MSc Leadership and Management in Health Care Practice form the University of Salford where his Master dissertation was in the effect of Emotional Intelligence on improving Dentistry care in Middle East. He was born and raised in the Emirates of Ras Al Khaimah, United Arab Emirates. Dr.Safadi had start his professional career as a dentist then turn to the field of managing medical facilities and investment management. His main interest is business start-up, leadership and mentoring. Currently he is leading several projects in Manchester that is related to enhance patient experience and improving leadership style through education.
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